Business Intelligence and Revenue Management

Usage Tracking and Reporting
Charging and Revenue Share Settlement

Usage Tracking and Reporting

In order to protect messaging profits, you need to ensure that messaging systems are providing the maximum contribution to messaging revenues, efficiently and effectively. Information on the usage of value added messaging and data services enables you to more effectively market them and lets you quickly react to changes in the market, and improve performance in the network.

Airwide’s Usage Tracking and Reporting solution delivers accurate, intuitive and up-to-date information about your entire messaging network and the value added services it supports. Collecting, analyzing and summarizing volumes of data from a multitude of sources and network elements into the reports that you find most useful, Usage Tracking and Reporting gives you the information you need, when you need it.

Network Managers have access to network statistics to see trends in messaging volumes and key performance information.
Customer Care Agents can interrogate the system to determine the status of messages sent by (or expected to be received by) subscribers when handling their inquiries.
Network Engineers can access performance reports and have real-time access to message event data for rapid troubleshooting.
Value added Service Providers can analyze the current business, service usage and revenues and gain an insight into subscriber behavior, enabling targeted marketing and service promotion

Highlights:

Make better use of your existing network resources – With Airwide’s Usage Tracking and Reporting solution you can more accurately plan for capacity and growth
Fast-track problem solving so messaging systems run at their full revenue potential
Provide VAS traffic usage and revenue reporting for all SMS, MMS, WAP Push, and WAP transactions.